Our Policies

Check Out Policies

• Checkout Time
  • Checkout is strictly at 11:00 AM unless prior written approval has been granted.
  • Late checkouts without approval may result in a $50 per hour fee or forfeiture of damage deposit.

• Cleaning Expectations
  • Cabins must be left in reasonable and tidy condition.
  • If the cabin is left in a condition requiring cleaning beyond standard turnover procedures, a minimum of $150 additional cleaning fee will be charged to the card on file. Excess cleaning or remediation beyond this amount will be charged at cost.

• What Is Considered Beyond Standard Turnover Cleaning
  (Standard turnover cleaning includes normal laundering of linens, bathroom sanitation, surface wipe-down, vacuuming, and mopping).
  A cabin will be considered beyond the standard turnover cleaning if any of the following apply:
  
  • Garbage not bagged and placed in designated bins.
  • Excess food, spills, or stains left on floors, furniture, counters, or appliances.
  • Dirty dishes not washed or left piled with food residue.
  • Strong odors from food, smoke, or waste.
  • Furniture moved and not returned to original placement.
  • Excess mud, sand, or debris tracked throughout the cabin.
  • Pet hair covering furniture or bedding (if pets were permitted).
  • Evidence of vomiting, bodily fluids, or biohazard-type mess.
  • BBQ grills left uncleaned with heavy grease buildup.
  • Outdoor areas left with garbage, cigarette butts, or personal items.

• Kitchen
  • All dishes must be washed, dried, and returned to their proper place.
  • Fridge must be emptied of personal food items.
  • Spills inside microwave, oven, or fridge must be wiped clean.

• Garbage & Recycling
  • All garbage must be bagged and placed in designated exterior bins.
  • Excess loose garbage left inside the cabin will result in additional fees.

• Linens & Towels
  • Used towels should be placed in the bathtub or designated area.
  • Do not strip beds unless instructed. Staff will handle linens.

• Damage/Missing Items
  • Any damages must be reported immediately before checkout.
  • Failure to report damage may result in additional charges beyond the cleaning fee
    
  • Missing, damaged, or removed inventory items (linens, cookware, décor, electronics, keys, etc.) will be charged at replacement value.

• Personal Belongings
  • Guests are responsible for ensuring all personal items are removed.
  • Items left behind may not be retrievable or may incur shipping and handling fees.

• Smoking
  • Smoking inside cabins is strictly prohibited.
  • Evidence of indoor smoking will result in a minimum $300 remediation fee.
  • Professional biohazard or odor remediation will be billed at full cost to the guest. 
  • Ozone treatment or smoke remediation is billed separately from the $150 cleaning fee.

Condition of the cabin is documented by staff at checkout through photos and inspection. Idylwylde Cabins reserves the right to charge the card on file for any violations of checkout policies, damages, excess cleaning, or remediation costs.

Our Seasons

• Off Season:
  • May 15 - June 21
  • Sept. 07 - Oct. 12
• High Season:
  • June 21 - Sept. 06
• Office Hours:
  • 8:00AM - 6PM All Season