1. Introduction
Welcome to Idylwylde Cabins ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share information when you visit our website at idylwyldecabins.ca (the "Site") or make a booking with us.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.
2. Information We Collect
a) Information You Provide When you make a reservation or contact us, we may collect:
• Your name, email address, and phone number
• Billing and payment information (processed securely through our booking platform)
• Any messages or inquiries you send us
b) Information Collected Automatically
When you visit our Site, we and our third-party partners automatically collect certain information, including:
• IP address and approximate location (city-level)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and links clicked
• Referring website or source that brought you to our Site
• Cookies and similar tracking technologies
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site. Cookies are small text files stored on your device. We use the following types:
• Essential Cookies: Required for the Site to function (e.g., booking engine).
• Analytics Cookies: Help us understand how visitors use our Site so we can improve it.
• Advertising Cookies: Used to deliver relevant ads and measure ad performance.
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.
4. Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. Google Analytics collects data such as:
• Pages you visit and how long you stay
• Your general location (city level)
• The device and browser you use
• How you arrived at our Site
We have enabled the following Google Analytics features on our property:
• Google Signals: This allows Google to associate your visit with your Google account (if you are signed in and have consented to ad personalisation), enabling cross-device reporting and audience insights. Google's information may include your location, search history, and YouTube history.
• Granular Location and Device Data Collection: Google Analytics collects city-level location and detailed device data to provide location and device-based insights.
• User-Provided Data Collection: If you submit information through our Site (such as a booking form), hashed versions of that data may be shared with Google to improve conversion measurement.
Google Analytics data is processed by Google LLC. For more information on how Google uses this data, visit: https://policies.google.com/pr...
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Google Ads and Advertising We use Google Ads to promote Idylwylde Cabins. As part of this, we have enabled Ads Personalisation, which means:
• Your visit data may be used to show you relevant ads on Google Search, YouTube, and partner websites.
• Google Analytics audiences and key events (such as completed bookings) may be shared with our linked Google Ads account.
• Remarketing features may be used to show ads to people who have previously visited our Site.
You can manage your Google ad preferences or opt out of personalised ads at:https://adssettings.google.com
By using our Site, you acknowledge that data collected through Google signals, analytics, and advertising features may be used for ads personalisation purposes as described above.
6. How We Use Your Information
We use the information we collect to:
• Process and manage your cabin reservations
• Respond to your inquiries and provide customer support
• Send booking confirmations and relevant communications
• Improve our website and understand how visitors use it
• Deliver and measure the effectiveness of our advertising
• Comply with legal obligations
7. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: Including our booking platform (Lodgify) and payment processors, who help us operate our business.
• Google LLC: As described in Sections 4 and 5, for analytics and advertising purposes.
• Legal Authorities: If required by law or to protect the rights and safety of our guests and property.
We require all third parties to respect the security of your data and to treat it in accordance with applicable privacy laws.
8. Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of data collection for advertising purposes
• Withdraw consent where processing is based on consent
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). To exercise any of these rights, please contact us using the information below.
You can also manage and delete data Google has associated with your account via:
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Google Analytics data is retained according to the retention settings configured in our Google Analytics property.
10. Third-Party Links
Our Site may contain links to third-party websites (such as booking platforms or social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Idylwylde Cabins
136 Wasagaming Dr, Wasagaming, Manitoba, Canada R0J 1N0
Phone: (204) 848-2383
Email: [email protected]
Website: https://idylwyldecabins.ca